System Maintenance

We are committed to providing stable, high-quality Electronic Data Interchange (EDI) and claims processing services for Independence Blue Cross (IBC) trading partners. In order to make enhancements to better serve you, there will be times when Highmark and IBC needs to schedule system downtime for maintenance. On occasion, you may also experience unscheduled system outages.

We will keep you updated about system availability here. Information about both scheduled and unscheduled system maintenance is available below, with the most recent events listed first.

2024 Planned System Outages